Privacy Policy

Effective Date: January 22, 2025

At The Gilmore Guys – Native Plant Nursery, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether in person or online.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit card or other payment details (processed securely through third-party payment providers).

• Purchase History: Details about the plants and products you buy from us.

• Communications: Emails, messages, and inquiries you send to us.

• Website Interactions: IP addresses, browsing behavior, and device information (collected through cookies, if applicable).

 

2. How We Use Your Information

We use the information collected for the following purposes:

• Order Fulfillment: To process payments, deliver products, and manage returns or replacements.

• Customer Support: To respond to your inquiries and provide assistance.

• Marketing: To send updates, promotions, and newsletters (only with your consent).

• Improvement: To analyze trends and improve our services and offerings.

 

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information, including:

• Secure payment processing through trusted third-party providers.

• Limited access to your information to authorized personnel only.

• Regular review of our data protection practices.

 

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share it in the following circumstances:

• Service Providers: With trusted partners who help us operate our business (e.g., payment processors or delivery services).

• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

 

5. Your Rights

You have the right to:

• Access, update, or delete your personal information by contacting us.

• Opt-out of marketing communications at any time.

• Request details about how your data is used.

 

6. Cookies and Tracking Technologies

If our website uses cookies or tracking technologies, you’ll be informed upon your visit. You can disable cookies in your browser settings.

 

7. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on our website with the “Effective Date” updated accordingly.

 

8. Contact Us

If you have any questions about this policy or your personal information, please contact us at:
Email: [email protected]
Instagram: @the_gilmore_guys_natives